1. Delivery Zones

We deliver within South Africa to most urban and rural addresses. If you’re unsure, contact us.

2. Order Processing Time

Orders are processed within 1–3 business days of confirmation.

3. Delivery Time Estimates

  • Standard Delivery: 3–7 business days

  • Express Delivery: 1–3 business days (where available)

Delays may occur during peak seasons or due to external courier issues.

4. Shipping Costs

Shipping fees are calculated at checkout based on weight, size, and delivery location.

5. Delivery Issues

If your order is delayed or lost, please contact sales@giftsgallery.co.za or call 081 779 4139.

6. Incorrect Address

If you provide an incorrect delivery address and the courier returns the order, a re-delivery fee may apply.

7. Returns & Exchanges